POLICIES / SAFETY / FAQ’s
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Our Cancellation Policy: If it is raining hard, we will not go out. If it is light rain or off-and-on rain, we will still sail and you can decide to reschedule or request a refund. For daily sails, we set sail on-time and will not hold the boat if you are running late.
Q. Where do you depart from?
A. Pier 39 in San Francisco – Centrally located on the Bay the closest Marina to Alcatraz offering you the best sights and views for the duration of your charter.
Q. Do you offer catering?
A. Yes we have a variety of options for both food and drink. – click the menu to view.
Q. What is the route?
A. Our central location gives you more options than any other company on the Bay. Tell us how many hours you would like to sail for and we will tell you the options.
Q. Can we bring our own food and drink?
Q. Can I choose the start time?
Q. How many crew members are on the boat?
A. Captain and First Mate. Your First Mate is also your bartender, photographer and DJ.
Q. Do we have to wear life jackets?
A. NO, but we do carry them on-board and if you would like to wear one, we can provide you with an approved pfd.
*If your question wasn’t answered above, please email firstname.lastname@example.org